Privacy

Privacy Policy

At Toniq, we take your privacy seriously. This policy outlines how we collect, use, and protect your information when you use our services.

Information We Collect

Account Information

  • Email address
  • Basic profile information
  • Account preferences
  • Phone number or WhatsApp number if you opt in to use these services

Note Creation Data

  • Messages sent to our service via SMS or WhatsApp
  • Metadata associated with your notes
  • Time and date of note creation

Usage Information

  • How you interact with our services
  • Features you use
  • Performance and error data

Messaging Services Opt-In/Out

SMS Notes

  • Opt-In: You must explicitly opt-in to use our SMS note creation service
  • Verification: We verify your phone number before activating SMS features
  • Opt-Out: You can disable SMS note creation at any time through:
    • Replying "STOP" to our service
    • Disabling SMS in your account settings
    • Contacting our support team

WhatsApp Notes

  • Opt-In: WhatsApp integration requires explicit activation in your account
  • Verification: Connection to our WhatsApp service requires your confirmation
  • Opt-Out: You can disconnect WhatsApp integration:
    • Through your account settings
    • By blocking our WhatsApp number
    • By contacting our support team

How We Use Your Information

We use your information to:

  • Provide and improve our services
  • Process and store your notes
  • Send service-related communications
  • Analyze and enhance performance
  • Protect against misuse or abuse

Data Protection

  • Encryption: All notes and messages are encrypted in transit and at rest
  • Access Controls: Strict internal access controls protect your data
  • Regular Audits: We regularly review our security practices
  • No Data Selling: We never sell your personal information or notes

Message Retention

  • Messages used for note creation are processed immediately
  • Original messages are retained only as long as necessary for service delivery
  • You can request deletion of message history at any time

Your Rights

You have the right to:

  • Access your personal information
  • Correct inaccurate data
  • Request data deletion
  • Export your data
  • Opt-out of any feature
  • Withdraw consent for processing

Changes to Policy

We'll notify you of significant changes to this policy through:

  • Email notifications
  • In-app notifications
  • Website announcements

Contact Us

For privacy-related questions or concerns: